Manini

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More Testimonials

Da Kine As an internet marketer, I know the value of a good hosting service provider. I've been creating marketing media for clients for over 3 years, and in that time, I've experienced several very low-quality, high-priced providers. I'm sure glad I found Da Kine Hosting when I did... My business relies on good hosting support, and you've always been there to deliver -- And your pricing structure is second to none! Here's to many more years of hosting with your firm!

Jacob

Testimonials & Reviews

Da Kine Web Hosting - We Mo Bettah! Sharkys Coffee
I use Da Kine Hosting to host my E-Commerce website. They are reliable and affordable. And I always receive excellent and timely support.

Scott Wiles - Sharkys Coffee


Da Kine Hosting made it easy for me to get on da net quickly. Their support for newbies is tremendous! They spent many hours helping me understand what I was trying to do. Thanks!

Bruddah JEB

Da Kine Hosting » Our Guarantee

Da Kine All of our programs include a 99.9% uptime guarantee, e-mail support, and a 30-day money back guarantee. We'll do what we promise. Our guarantees are based not on arbitrary facts or figures, but on our pledge to follow through consistently. Unlike some, we guarantee that we will live up to our guarantees!

If for any reason you are unsatisfied with our service within your first 30 days, simply notify us and your contract fees will be reversed. No advanced notification required, no paperwork, no red tape, no catches whatsoever.

Note that the 30 day period ends exactly 30 days from the day on which account was originally activated (not the day the order was placed). This guarantee is VOID if your account violates our service agreement.

You pay us so that your site will be online. When it's not online, you shouldn't have to pay. It's that simple. We rarely have server issues that result in downtime, but on occasion, we will encounter a hardware or software issue that may cause a brief service interruption.

In all but the most urgent cases, we will send out an email notifying customers of maintenance that is to be performed. When notice is sent at least two hours prior to service interruption, the outage does not qualify for our uptime guarantee.

Service credits are calculated as follows (all times are stated in downtime per month):

  • Less than 45 minutes (100% - 99.9% uptime) -- No credit
  • 45 minutes to 3 hours 30 minutes (99.9% - 99.5% uptime) -- 5% credit
  • 3 hours 30 minutes to 7 hours 15 minutes (99.5% - 99% uptime) -- 10% credit
  • 7 hours 15 minutes to 14 hours 30 minutes (99% - 98% uptime) -- 15% credit
  • 14 hours 30 minutes to 1.5 days (98% - 95% uptime) -- 25% credit
  • Greater than 1.5 days (less than 95% uptime) -- 100% credit

Contact us to request a service credit in accordance with our Guarantee above. Service credits issued for downtime are issued in the form of credits to your Site5 account, and will be automatically applied to future invoices. Cash refunds will not be issued as a result of downtime. Site availability guarantee does not include downtime that is out of Da Kine Hosting's control, including but not limited to: upstream network outages, internet backbone congestion, outages caused by acts of god, and facility power failures. Account must also be in good standing and not in violation of our Service Agreement.

Thank you for considering us for all your web hosting needs.

Da Kine Hosting